FAQ

RETURNS

Unfortunately, due to the nature of the custom item, we are unable to accept returns at this time. Be ensure you measure your pup and use our size charts for direction. If you need extra assistance, please do not hesitate to contact us. If you have any issues with your order please contact us and we will do our best to resolve the issue.

INTERNATIONAL SHIPPING & CUSTOMS

We ship worldwide. However, we cannot guarantee that you will not be charged any customs taxes or duties.  We are not responsible for paying custom or duty fees. 

 

PROCESSING TIME

Although we do our best to get each order out as quick as possible, our current processing time is 7-10 business days. Shipping confirmation will be set out at dispatch so you can track your package.

 

CONTACT

Please use the contact form or email yourpupscloset@gmail.com. We will do our best to reply in 1-2 business days.